November 16, 2017
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Exhibitor FAQs

Where is InnoTech taking place?
InnoTech will occur at the
Austin Convention Center
Ballroom D
500 East Cesar Chavez Street
Austin, TX 78701
When can I set up my exhibit space?
Exhibitors can move into Ballroom D at the Austin Convention Center from
EXHIBITOR MOVE IN    Wednesday, November 16th  2:00pm – 7:00pm

All booths must be set by 7:00 pm on Wednesday, November 16, 2016.  Exhibitors will be permitted on the exhibit hall floor at 7:00am on Thursday, November 17th  for final preparations prior to the exhibit hall opening at 9:00am.

When can I begin to dismantle my exhibit space?
Tear down will begin Thursday, November 17th at 4:30pm. All exhibit materials must be off the show floor no later than 8:00 pm, Thursday, November 17th.
What is included in each exhibit space?
Each 10′x10′ booth space includes: 8′ BLUE, BLACK & WHITE back drape, 3′ high BLACK side dividers, a 7″x44″ one-line identification sign, one 6′x30″ BLACK skirted table, two folding chairs and one wastebasket.  The exhibit area is carpeted.
Does my booth space include electrical service?
No, because each exhibitor has varying electrical service requirements, electrical service is not included.  To place an electrical service, telephone or internet service order please use the forms in your Exhibitor Services Manual or contact the Austin Convention Center Utility Services Division 512-476-5461.
When will I receive the Exhibitor Services Manual?
The exhibitor services manual will be distributed by Freeman via email in August and will contain general information, rules and regulations, lead retrieval, and hotel information, as well as all the various vendor forms that you will need to help you plan your participation in the 2016 InnoTech Austin event.  Orders must be received and paid by to receive the advance order discount rates.
Freeman Contact Information
3323 Ih 35 North
San Antonio, TX 78219
(210) 227-0341 fax (469) 621-5611
What if I need Audio Visual equipment for my booth?
InnoTech welcomes Visual Innovations Company as our Audio Visual Sponsor. Check out a complete list of Visual Innovations’ rental equipment and special InnoTech pricing to enhance your presence at InnoTech.
When is the deadline to register my booth staff?
Although booth staff may register anytime up to (and at) the event, we STRONGLY encourage all exhibit staff to register online by November 11th.  (People who register online get their badges at the event MUCH faster than those that did not register in advance.)
When can I expect to receive my badge in the mail?
Badges will not be mailed in advance. Instead you’ll receive a printable receipt/confirmation upon registering online which includes a unique barcode tied to your registration record. To expedite your on-site check-in, simply print out that registration confirmation and bring it with you to on-site registration outside Ballroom D at the Austin Convention Center, where you will quickly print your own badge.
Does my exhibit fee include complimentary conference passes?
Yes, exhibitor registration includes access to all General InnoTech  conference sessions, keynotes and vendor presentations, excluding the CIO Summit, Women in Tech Summit Luncheon, or ISSA Security Track Luncheon (Special Events @ InnoTech, include lunch and require separate registration and payment).
What are the Exhibitor registration hours?
Wednesday, November 16th 2:00pm – 7:00pm
Thursday, November 17th 7:30am – 4:00pm
What are the Exhibit Hall hours?
Thursday, November 17th  9:00am- 4:00pm.
Lead Retrieval Information
Powered by The Pulse Network
437 Turnpike Street, Canton, MA 02021
P 781-821-6600 |  F 781-821-6710

To enhance your event experience, we offer lead retrieval and information management services through  Capture leads easily and quickly with Host My Lead’s portable lead retrieval solutions. Eliminate tedious, post event data entry by using one of the lead retrieval solutions and accessing/managing your leads online immediately following the event.

For more information, including multi-event discounts, or to place your order please contact Exhibitor Services at The Pulse Network directly, at OR fill out the order form which can be accessed here.

How do I ship materials in advance?
Below is IMPORTANT information about shipping your event materials (display, brochures, etc.) directly to the event. SHIPPING INFORMATION
Warehouse Shipping Address:
Exhibiting Company Name / Booth # _________
2016 INNOTECH AUSTIN – 439950
16310 BRATTON LN., STE. 125
AUSTIN, TX 78728
Freeman will accept crated, boxed or skidded materials beginning Thursday, October 20, 2016, at the above address. Material arriving after November 10, 2016 will be received at the warehouse with an additional after deadline charge. Warehouse materials are accepted at the warehouse Monday through Friday between the hours of 8:00 AM – 3:30 PM. If required, provide your carrier with this phone number: (210) 554-2021

Show Site Shipping Address:
Exhibiting Company Name / Booth # _________
2016 INNOTECH AUSTIN – 439950
AUSTIN, TX 78701
Freeman will receive shipments at the exhibit facility beginning Wednesday, November 16, 2016. Shipments arriving before this date may be refused by the facility. Any charges incurred for early freight accepted by the facility are the responsibility of the Exhibitor. If required, provide your carrier with this phone number: (210) 554-2021

How many exhibitor passes do I receive with my participation?
You may register as many exhibit staff as you would like but remember, to expedite your on-site registration, please have each person working in your booth register by November 11th
Can exhibitor pass holders attend the general InnoTech sessions?
Yes, exhibitors are welcome to attend the general InnoTech sessions.
Is there a host hotel for InnoTech?
Yes, please see below for our host hotel information:

Wyndham Garden Hotels

Woodward Conference Center

3401 S IH-35

Austin TX 78741


$109+ tax (6% State Tax + 9% City Occupancy Tax) per King room

To secure InnoTech rate, make reservations by October 25, 2016 by calling the hotel directly (number above) and requesting the InnoTech Group Rate.  After October 25, rooms and rates are based on availability.

For a true sense of Austin’s hospitality, Wyndham Garden Austin hotel is InnoTech’s hotel of choice for the 2016 event.. This non-smoking, pet-friendly hotel is located just 3 miles from downtown Austin, the 6th Street district, and within minutes of the Austin Convention Center, University of Texas at Austin, and Austin-Bergstrom International Airport (AUS). With onsite dining, leisure facilities guaranteed to refresh and relax, and spacious guestrooms, your stay is Austin is destined to be enjoyed in comfort.