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Neeracha Taychakhoonavudh

Neeracha Taychakhoonavudh is senior vice president and Distribution chief of staff reporting to the Vice Chairman of salesforce.com. In this role, she manages strategy and the operating cadence for the 4,000+ sales and services organization and oversees the go-to-market M&A integration function, as well as all sales-related events.

Prior to this, Neeracha had oversight for the company’s post-sales strategy and operations for consulting, support, renewals and customer success services. Her responsibilities included designing strategy and programs for increasing customer satisfaction, reducing attrition, defining playbooks for key roles, automating eservices and streamlining global systems and processes.  In addition, she also managed the services product management, training, certification and curriculum development functions for the customers for life team.

Before joining salesforce in 2009, Neeracha spent over 16 years at Oracle Corporation where she held a variety of roles of increasing responsibility within global alliances, support services, On-Demand operations and database product marketing.  Earlier in her career, she was a product manager at OpenVision Technologies, a systems management startup.

Neeracha was born in Bangkok, Thailand and has lived on three continents.  She holds B.A. (1989) and M.B.A. (1993) degrees from Stanford University, and lives in Menlo Park, California with her husband and two daughters.