InnoTech San Antonio
April 11-12, 2018
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Exhibitor Resources and FAQs

Planning your 2018 marketing and event budget? Interested in exhibit/sponsorship opportunities at the 2018 InnoTech San Antonio event? Please contact Sean Lowery at 503-563-5790

Where is InnoTech San Antonio taking place?

Norris Conference Center
618 NW Loop 410
Ste 207
San Antonio, TX 78216

Refer to the exhibitor and sponsor pre-event checklist for answers to many questions (link coming soon).

When can I set up my exhibit space?
Exhibitors can move into their booth at the Norris Conference Center from 2pm – 6pm on Tuesday, April 10, 2018.

All booths must be set by 6pm on Tuesday, April 10, 2018. Exhibitors will be permitted on the exhibit hall floor at 7am on Wednesday, April 11th and April 12th for final preparations prior to the exhibit hall opening at 9am.

When can I begin to dismantle my exhibit space?

RED OAK B – WEDNESDAY APRIL 11
Exhibitor move-out begins at 4:30pm on Wednesday, April 11, after the close of the event. You may begin to dismantle your booths at 4:30pm and not before.

RED OAK A – THURSDAY April 12
Exhibitor move-out begins at 3pm on Thursday April 12th, after the close of the event. You may begin to dismantle your booths at 3pm and not before.

Benchmark Expo Services is the official decorating company for InnoTech San Antonio. They will provide furnishings, material handling and more.

What is included in each exhibit space?
Single Booth Package (10’X10’)
8’ Back Drape and 3’ Siderail
Booth Carpet
1-6’ Skirted Table
2-Side Chairs
1-Wastebasket
1-ID Sign (7’X44”)

Does my booth space include electrical service?
No, because each exhibitor has varying electrical service requirements, electrical service is not included. To place an electrical service, telephone or internet service order please use the forms in your Exhibitor Services Manual.

When will I receive the Exhibitor Services Manual?
The exhibitor services manual will be distributed via email beginning in February and will contain general information, rules and regulations, lead retrieval, and hotel information, as well as all the various vendor forms that you will need to help you plan your participation in the InnoTech San Antonio event.

When is the deadline to pre-register my booth staff?
Please register your exhibit staff online by Friday, April 6, 2018 (It takes about 30 seconds…really!).

When can I expect to receive my badge in the mail?
Badges will not be mailed in advance.

You will receive a reminder/confirmation email a few days before the show which will include your unique barcode. To expedite your on-site check-in, have your confirmation email on your smart phone or print it out and bring it with you to on-site registration where you will quickly receive your badge.

Does my exhibit fee include complimentary conference passes?
Yes, exhibitor registration includes access to all General InnoTech conference sessions, keynotes and vendor presentations, EXCLUDING the Emerging Medical Technology Symposium and the North SA Chamber Luncheon at InnoTech (which includes lunch and requires separate registration and payment).

What are the Exhibitor registration hours?
Tuesday, April 10, 2018        2pm – 6pm
Wednesday, April 11, 2018   7am – 4pm
Thursday, April 12, 2018      7am – 3pm

What are the Exhibit Hall hours?
Wednesday, April 11, 2018     9am – 4:30pm    RED OAK A & B
Thursday, April 12, 2018        9am – 3pm          RED OAK A ONLY

How do I order Lead Retrieval:

The Pulse Network
437 Turnpike Street, Canton, MA 02021
P 781-821-6600 |  F 781-821-6710

To enhance your event experience, we offer lead retrieval and information management services through The Pulse Network.  Capture leads easily and quickly with their portable lead retrieval solutions. Eliminate tedious, post event data entry by using one of the lead retrieval solutions and accessing/managing your leads online immediately following the event.

For more information, including multi-event discounts, or to place your order please contact Exhibitor Services at The Pulse Network directly OR fill out the order form which can be accessed here.

If I am shipping in our booth display and materials when should the truck arrive?
All freight that is being delivered directly to the Norris Conference Center must be received on April 10. All freight deliveries sent directly to the facility will be received by Benchmark Expo Services and are subject to Benchmark Expo Services freight handling charges regardless of the consignee, as Benchmark Expo Services is the official show contractor. If your freight arrives at the facility prior to the published freight receiving dates, it will not be accepted. All freight into the 2018 InnoTech San Antonio will require a material handling and payment form on file before arriving on show site as well as before freight will be released to exhibitors.

The address for shipping to show site is:

Norris Conference Center
c/o Benchmark Expo / InnoTech
< Your Company Name & Booth Number >
618 NW Loop 410, Suite 207
San Antonio, TX 78216

If you are shipping your materials in advance of InnoTech, Benchmark Expo Services (our decorating company) will accept crated, boxed or skidded materials from MARCH 5 – APRIL 6, 2018 by 4:30 pm Central Time.

The address for shipping materials to the advance warehouse is:

YRC Freight
c/o Benchmark Expo / InnoTech
< Your Company Name & Booth Number >
111 Gembler Rd
San Antonio, TX 78219

How many exhibitor passes do I receive with my participation?
You may register as many exhibit staff as you would like but remember, to expedite your on-site registration, please pre-register your staff by Friday, April 6, 2018. You can do so here. If you need your username and password email Tracy.

Can exhibitor pass holders attend the keynote sessions?
Yes, exhibitors are welcome to attend the keynote session.

Is there a host hotel for InnoTech? 

Yes, hotel information coming soon.

Where are the other InnoTech conferences located?

Prospera Events, LLC produces InnoTech Conferences in the following cities:

InnoTech Dallas
Irving Convention Center
Dallas, TX

InnoTech Austin
Austin Convention Center
Austin, TX

InnoTech Oklahoma
Cox Convention Center
Oklahoma City, OK

 InnoTech Houston
NRG Center
Houston, TX

At this time, speaking, exhibit and sponsorship applications are being accepted for each of the  InnoTech programs. Please contact Sean Lowery  for more information.